14 Easy Solutions: Toshiba Fire TV Remote Not Working

toshiba fire tv remote not working

Replacing a broken or misplaced Fire TV remote is an essential operation. Your current Fire TV edition or Insignia will immediately link with the Fire TV app. It also uses Bluetooth and IR technologies to keep your previous remote control’s full voice control capabilities. It does, however, have certain problems.

If your Toshiba Fire TV Remote not working, you can try a few basic fixes first. First, you try to change the battery in your remote. Next, ensure that the receiver’s route does not contain any solid objects.

Clean the hardware from the remote, and as a final attempt, try to reprogram the remote totally and then reset the receiver.

Before diving into the solutions, it’s a good idea to understand why your Toshiba fire tv remote could not be working. So, if you encounter a similar situation in the future, you can address it fast.

Many people have reported having difficulties utilizing the Toshiba Fire TV controller. They are also unable to stream material. If you’re having the same problem, check out the advice below to figure out why your Toshiba TV remote isn’t functioning.

Why is My Toshiba Fire TV Remote Not Working?

The unknown has a significant impact on the efficiency of your Toshiba fire tv. The most well-known and widely accepted issue is a dead battery.

Toshiba fire television Many customers believe that changing the battery at least once every two months is necessary to maintain the remote’s hardware and battery bed.

Aside from that, the difficulty with the remote is depicted below.

  • Incorrect pairing: Even if your fire tv stick’s remote could not be linked in the same method, it will not operate. It will not function in distant unpair situations.
  • Interference: Another fire stick remote near or on the side of the original you used can likewise produce interference.
  • Charging issues: A faulty charge of your fire tv remote will prohibit it from controlling your receiver.
  • Broken hardware: Finally, if you have broken or damaged the hardware of your fire tv remote, this might be the cause of its inability to function.
  • Battery issues: Of all the causes, this is the most serious. Low battery charge, incorrect battery insertion, and other associated issues can all cause a fire stick remote to stop working.
  • Obstructions: A direct line of sight between your remote and the Fire Stick is not required. However, when there is a barrier, the range might be substantially reduced.

Here are a few of the most prevalent explanations for why there are so many options hiding behind the scenes. Fortunately for you, our solution will work today, and your remote will be operational by the conclusion of this article.

How to Fix Your Toshiba Fire TV Remote Not Working?

Toshiba Fire TV remote, not functioning can occur for several reasons. The most typical cause is a broken television. Alternatively, a malfunctioning button on your Toshiba Fire TV remote may have been stuck.

Before we go on to further possibilities, please try rebooting your Fire TV remote. There may be a temporary issue, and with this simple reboot, you have an easy solution to address this problem with little trouble.

However, if the problem persists even after restarting, the following solutions will assist you. To resolve the Toshiba Fire TV remote not functioning issue, use the following troubleshooting steps:

  1. Power-Cycle the Remote with and Without Battery
  2. Check the Cables Connecting to and From the TV
  3. Check for Battery Problems in Your Firestick Remote
  4. Reconnect the Remote
  5. Check That the Remote’s IR Sensor Is Working
  6. Remove any obstacles that may be obstructing IR signals from the remote
  7. Reprogramming the Remote
  8. Power-Cycling the TV
  9. Pairing Your Firestick Remote to TV for CEC-Enabled Setups
  10. Check Your Remote’s Distance from the Fire TV Stick
  11. Check Your Fire TV Remote for Damage
  12. Update your TV
  13. Factory Reset the Remote
  14. Contacting Support

Let us discuss each solution one by one in detail:

Solution 1: Power-Cycle the Remote with and Without Battery

This solution is beneficial to 50% to 60% of the individuals in the anticipated market issue.

  • Simply remove the remote’s back cover and remove the remote’s batteries. 
  • Now, for at least 1 to 2 minutes, hold down the power button on the remote. 
Power-Cycle the Remote with and Without Battery
  • After the whole minute has passed, press all of the buttons on the remote numerous times. Replace the batteries right immediately. Repeat the test.
  • To remove any remaining power from the remote, hit the power button.

The rationale for holding down the power button on your remote is to conserve electricity. When you remove the battery, some power remains in the capacitor in the remote’s circuit, and your remote will not be entirely reset until you drain this electricity.

Holding down the power button for an extended period consumes some of the remaining energy. This is a basic and critical step that many people overlook.

You might think this is strange, but pressing every button on your remote will make it function again. If you have the problem of not holding the button on the remote, the button on the remote may also hang at times.

It’s similar to when you press any keys on the keyboard; it stops responding to keystrokes.

There are several methods for attaching a button to your remote. She happened to fall into a seam between the two couches, and some dirt got lodged beneath the rubber. In any case, this is a frequent issue that is simple to resolve.

The primitive buttons may be accessed by pressing every button on the remote and tapping the back of the remote with your hand. Keep the remote inverted and softly tap it on the back so that the dirt on the remote’s button comes off easily. Don’t be concerned if the remote is cracked or broken; the remote is quite durable.

If none of these ways work, leave the battery in the remote and press the power button for another 60 seconds. This easy reset will almost certainly repair your control.

Solution 2: Check the Cables Connecting to and From the TV

Cables are the lifelines that link electrical gadgets. It is critical that they remain in perfect working order in order to broadcast and receive the intended signal.

Check that the wires are correctly connected to their respective ports. If you are confused about the connections, see the instructions that came with the Toshiba Fire TV box.

Check the Cables Connecting to and From the TV

Make the necessary alterations if the HDMI cables operate well, are tightly fit, and do not display any loose movement in the plugged ends.

If you use a third-party cable, ensure that its specs meet or are completely compatible with the Toshiba Fire TV Cube’s requirements.

Third-party cable accessories might even openly lie about the specs in the package, so always buy cables from a reputable brand from an approved trusted supplier.

Solution 3: Check for Battery Problems in Your Firestick Remote

Incorrectly installed or low-power remote batteries might create problems with Firestick remotes. We all know how to install and change batteries, yet mistakes can happen. 

Furthermore, batteries are a common reason. The new batteries may appear to operate since they were effective a second ago, but there isn’t enough “juice” in them to keep operating.

Banging the remote occasionally awakens the batteries—for a short while. Sound familiar? I’m sure someone you know has attempted that repair, or maybe it reminds you of something. That solution, however, does not endure long. 

You’ll find yourself performing the same thing again and again, maybe resulting in a future unexpected battery leak or internal damage to the remote.

Follow these steps:

  • Remove the back cover of your remote.
  • Remove the remote’s batteries, paying particular attention to how they were placed.
  • Examine the battery compartment for any signs of battery leaking.
Check for Battery Problems in Your Firestick Remote
  • Check the Firestick remote’s direction markings to confirm they were not inserted improperly. They are often changed/exchanged by children or borrowed for another device, and they can easily be reinserted in the wrong direction.
  • Replace the batteries with new ones if they were properly placed. It is never a good idea to combine brands or types of batteries (potential for leaking, exploding, etc.).
  • Then, properly close the remote’s cover.

If the remote still does not function, the problem is most likely elsewhere. Also, if using rechargeable batteries, try alkaline batteries instead, as the batteries may no longer hold a charge properly. Rechargeable batteries deteriorate over time and continue to do so until they no longer function properly. The best option is alkaline.

Solution 4: Reconnect the Remote

If your remote does not work after a power cycle, your Toshiba fire tv remote may have become un-paired. The type of remote dictates how you fix it.

Reconnect the Remote
  • When you remove the battery cover on an advanced Toshiba Fire TV, you’ll see a couple of buttons on the back of the remote.
  • To connect effortlessly, press this pairing button for at least 15 to 20 seconds.
  • If your remote does not have this button capability, hold the home button for at least 30 to 40 seconds while pointing the remote squarely toward the TV.
  • After 30 to 40 seconds, your remote will begin to flash. If this does not flash, try stopping and restarting the procedure until it does.
  • When you notice the remote blinking, wait at least 1 minute before using it, and then use it. This will reconnect the remote to your TV through Bluetooth.

If this does not work, try pressing and holding the back, left, and menu buttons simultaneously for 30 seconds while pointing directly at the TV. This will reset your Toshiba fire tv remote fully.

Solution 5: Check That the Remote’s IR Sensor Is Working

Infrared rays are used by your Toshiba TV and remote to communicate with one another. If this beam does not operate evenly on your remote, your remote may also stop working.

It is quite simple to test whether IR is working on your remote, which you can easily do from your smartphone.

To check IR on a mobile phone, perform the following steps:

  • First, you open the camera on your smartphone and look at your remote through the screen.
  • You can now remotely press any button.
  • If your remote is operational, a red light will flash on the camera screen as you click each button on the remote.
Check That the Remote’s IR Sensor Is Working
  • If you don’t see any red lights, the remote may be broken or the battery may have died.

Solution 6: Remove any obstacles that may be obstructing IR signals from the remote

Interference between your remote and your television is another prevalent issue.

Because your remote emits an infrared beam and your television has an IR sensor, they must be able to send and receive this beam without interference.

Obstacles can include walls, other electrical signals such as Bluetooth, and bulky items such as furniture or speakers.

If you notice a connection difficulty between your Toshiba Fire TV remote and the TV, try shifting or pointing the remote straight toward the TV’s sensor.

Solution 7: Reprogramming the Remote

Poor programming might potentially cause your remote to stop working. For example, after resetting the remote, you may unplug it from the fire tv stick and re-program the remote on your receiver without having to click the buttons in a specific order.

Reprogramming the Remote

There are two ways to program your remote, which are as follows:

1. Reprogramming with the Home Button:

To reset your remote by pressing the Home button, perform these steps:

  • First, go as near to your Toshiba fire tv as possible and push the home button on your remote.
  • The direction remote should be pointed at the TV, and the home button should be held down for an additional 30 to 40 seconds.
  • Check your TV for a pop-up message that will show you the last 5 seconds by holding down the Home button.

The remote must now be configured, and hitting the power button will turn off your Toshiba television. If your programming does not function, see how we can program this with play/pause.

2. Reprogramming your Toshiba remote via the Play/Pause button:

To program your remote using the play/pause button, follow these steps:

  • To begin, come near your TV and point your fire remote directly at the LED.
  • Hold down the play/pause button for at least 1 to 2 minutes, or until your TV begins to flicker.
  • You must accept the confirmation message that is displayed.
  • After all of this, push the power button on your remote, and if it shuts down successfully, our programming was successful.

Solution 8: Power-Cycling the TV

If you’ve followed all of the instructions above and your problem persists, the underlying issue may be with your television rather than your remote.

Power-Cycling the TV

To power your Toshiba fire TV, perform the following steps:

  • To begin, turn off your TV and unplug it from the main power connector in the wall. 
  • Wait for at least 5 to 10 minutes now. 
  • Now, be patient, and hold down the power button on the TV for at least 1 minute throughout this time.
  • Make sure you’re holding the power button on your TV, not the remote.
  • This operation also drains part of the remaining energy in the TV, allowing it to do a soft reset. This is not the same as just turning the remote on and off!
  • After 2 minutes, reconnect the TV and try again with your Toshiba fire tv remote.

Solution 9: Pairing Your Firestick Remote to TV for CEC-Enabled Setups

When utilizing CEC-enabled settings and CEC-enabled TVs, unpaired remotes from the firestick will not activate your TV. However, remotes with Infrared (IR) technology can operate with your TV while within line-of-sight, as long as you are not controlling your TV using the CEC settings.

Pairing Your Firestick Remote to TV for CEC-Enabled Setups

Re-pairing frequently resolves CEC functioning issues. To make it work, you’ll also need a CEC-enabled TV and a Wi-Fi network. Wi-Fi is necessary for the remote since the Fire TV Stick or Cube communicates with the remote through Wi-Fi Direct.

When you use CEC, you transmit the remote’s signal to the firestick, which then sends the command signal to the TV through its CEC-enabled HDMI connection. The first generation of remotes used Bluetooth, whereas the second generation later use Wi-Fi Direct. 

There are no programming procedures necessary to make the remote function on televisions, unlike universal/multi-device remotes. Here’s how to go about it:

  • Turn on the TV and make sure the Firestick is powered on.
  • Navigate to the TV’s settings (this differs depending on the make and model), then look for CEC choices and allow CEC functioning. This step enables the firestick to switch on and off the television.
  • Check to see whether the “Power button” on the firestick remote now turns your TV on/off. You’re done if it works. Continue to Step 4 if the remote does not turn the TV on or off.
  • Turn on your TV manually or using its remote, then check to see whether the firestick remote is working. If it fails, proceed to Step 5.
  • If neither the remote nor the firestick work, press and hold the “Back” and “Home” buttons for “10 seconds.” The Firestick has now been cleared/unpaired.
  • Pair the remote once again by pushing the “Home” button for “10 seconds,” then test it on the television. If required, repeat the process many times.

If pairing did not function, your remote may need to be reset. Each model has its own set of reset commands. On Amazon, you can learn how to reset your Firestick remote.

Solution 10: Check Your Remote’s Distance from the Fire TV Stick

Bluetooth, rather than infrared, is used by Firesticks from the second generation and up. The theoretical range is around 30 feet, although the “real” reach is typically much shorter. If you have a big living room or are attempting to utilize your remote from another room, Wi-Fi/CEC rather than Bluetooth may be required.

To see whether the distance is the issue, bring the remote closer to the Firestick and make sure there are no obstacles between them. If the remote only works when you’re fairly close to the TV, consider repositioning the device or replacing the batteries with the Firestick extension adapter (which is normally supplied).

Re-pairing your Fire TV Stick remote, just like when it doesn’t function for your TV, typically makes it work for the firestick again.

  • To unpair and clear it, press and hold the “Back” and “Home” buttons on the remote for “10 seconds.”
  • Now, press and hold the “Home” button for 10-12 seconds to re-pair the remote.
  • The remote should be compatible with your Fire TV Stick or Fire Cube.
  • If it fails, check the CEC Settings. Navigate to the “Equipment Control” settings on the Firestick to confirm that CEC is enabled.

Solution 11: Check Your Fire TV Remote for Damage

Your remote may cease operating due to external or internal damage. The remote can occasionally become inoperable due to water damage or malfunctioning components.

Solution 12: Update your TV

Amazon and Toshiba monitor user reports on a regular basis and, if feasible, attempt to provide software updates to address any difficulties you or others may have encountered.

As a result, it is critical to constantly have the most recent software update for your Toshiba Fire TV from Amazon. Keeping your device up to date might also help with app issues on Toshiba Fire TV as well as sound issues on Toshiba Fire TV.

Of course, you must boot into the Toshiba Fire TV at least once for this to function. Following the methods outlined above, you should have booted at least once.

  • Simply follow these instructions to check and update your Toshiba Fire TV:
  • Go to the settings option.
  • Select Device & Software.
  • Select About.
  • Select Software version.
  • Check for System Updates that should be selected.
  • If any updates appear, click on install.

Solution 13: Factory Reset the Remote

Another option for resolving the Toshiba Fire TV remote not functioning problem is to factory reset the remote, which will erase all of the settings that your remote has saved. You can attempt a factory reset by holding down the DPAD-left, back, and menu keys for 10 seconds.

Follow these simple steps:

  • First, press and hold the home button, followed by three presses of the menu button.
  • Now, let go of the home button.
  • At least nine times press the menu button.
  • Take the batteries out of your remote.
  • Wait 60 seconds after unplugging your Fire TV.
  • Replace the battery in your remote and plug in your Fire TV.
  • Hold the home button for at least 60 seconds after you view the home screen.
  • Allow 60 seconds for the setup to complete.

Solution 14: Contacting Support

If you haven’t been able to resolve the problem thus far, you should definitely call customer service. A member of the support staff will look into your issue.


Toshiba is a well-known hardware manufacturer, and when paired with the excellent software provided by Amazon with its Fire TV OS, it is destined to be a terrific product.

The mix was also flawless, with most people being very delighted with the product, especially given the price range.

However, with the low price tag come certain readily fixable annoyances, and this Toshiba Fire TV not turning on the problem is one such aggravation. If you look past the flaws, it’s a terrific device with a slew of capabilities that no one imagined would be available at this price range only a few years ago.