18 Fixes For Roku Has No Sound

If your Roku has no sound then try out the below-mentioned solutions, which should help you to fix the issue.

Why Is My Roku TV Not Playing Sound?

If your Roku TV displays images but does not play sound, it means that the TV is operational, but the sound is being blocked by one of the following factors:

  • The volume on the television is muted or too low.
  • You have not activated your speakers.
  • Your Roku device is set to Night or Leveling volume.
  • The private listening option is turned on.
  • Roku’s volume mode is turned off.
  • These might be the causes of Roku TV’s unexpected loss of sound.

If you don’t hear any sound, you may need to examine why your Roku TV isn’t turning on.

How to Fix Roku Has No Sound Issues?

Roku sound troubles can arise for various reasons, including internet failure or Wi-Fi not connecting, defective connectors, broken hardware, or software glitches. Whatever the cause, use these troubleshooting steps to resolve the issue.

  1. Inspect the HDMI Connection on Your Roku
  2. Swap Your HDMI Inputs
  3. Swap Your HDMI Cable
  4. Check Your Roku’s Audio Settings
  5. Check The Audio Format of the Media You are Trying to Play on Roku
  6. Check the TV volume level and mute settings
  7. Make sure your speakers are on
  8. Disable audio leveling
  9. Turn off private listening
  10. Check system updates
  11. Restart Roku TV
  12. Check if the sound issue is on one channel or all Roku channels
  13. Disconnect and reconnect all cables, including the power cable
  14. Check if your soundbar supports the surround sound format
  15. Factory Reset your TV’s audio settings 
  16. Reset Roku Device
  17. Troubleshoot the audio receiver
  18. Contact the Roku TV manufacturer

Now, let us go through each solution one by one:

Solution 1: Inspect the HDMI Connection on Your Roku

 Inspect the HDMI Connection on Your Roku

If you’re having trouble hearing the audio on your Roku device, it’s probably because of a glitch in the HDMI cable.

However, this issue can be easily resolved. If your Roku device isn’t working properly, try a different input or cable.

Solution 2: Swap Your HDMI Inputs

HDMI is a two-way digital link that transmits both audio and video. When there is a lot of activity, the HDMI channel, like any other digital link, may face some congestion. 

If this is the source of your Roku audio issue, unplugging the Roku device from its current HDMI input and inserting it into a different port can resolve the issue.

Plugging the HDMI cable into a different port streamline the traffic traveling through it, resolving the audio issue. Although this is a common occurrence, it might suggest a problem on television.

Solution 3: Swap Your HDMI Cable

Often, an audio problem is caused by a physical issue, such as faulty wiring. Always double-check that your HDMI cable is not broken and is securely attached to the device. If your HDMI cable becomes broken for any reason, you may experience visual issues such as unclear or inconsistent pictures in addition to your audio issue.

Swap Your HDMI Cable

In this scenario, replacing your present HDMI cable with a new one would solve your problem. HDMI cable is reasonably priced and widely accessible on the market. However, when purchasing a new HDMI cable, one thing to remember is to ensure that the length is correct. Overly lengthy cables are prone to damage.

Solution 4: Check Your Roku’s Audio Settings

If verifying HDMI inputs and connections does not resolve your audio issue, the issue may be with an incorrectly set up Roku device. Your Roku has no audio because you choose the wrong output channel. Fortunately, this is a simple repair.

Try this if your Roku device is connected to an A/V receiver or soundbar through an optical cable:

  • To begin, use your Roku remote to press the Home button.
  • Scroll up or down to find and pick the Settings menu.
Check Your Roku’s Audio Settings
  • Select the audio option from the drop-down menu.
  • Configure the HDMI and S/PDIF settings to Dolby D (Dolby Digital).

Try this if your Roku device is connected to an A/V receiver, speaker, or TV via an HDMI cable:

  • To begin, use your Roku remote to press the Home button.
  • Scroll up or down to find and pick the Settings menu.
  • Select the audio option from the drop-down menu.
  • Select PCM-Stereo as the HDMI option.
Select PCM-Stereo as the HDMI option

Solution 5: Check The Audio Format of the Media You are Trying to Play on Roku

If your Roku plays audio selectively, it implies you can listen to some forms of audio but not others; this suggests a compatibility issue. The audio format you’re attempting to play isn’t supported by the gear connected to the Roku device, or it was set up incorrectly.

Check The Audio Format of the Media You are Trying to Play on Roku

To fix this problem, go to your Roku Audio settings and apply the options listed above, depending on whether you utilize a TOS Link or HDMI connection.

Solution 6: Check the TV volume level and mute settings

Check the TV volume level and mute settings

The sound would be playing if you had kept the level on mute or low, but it would be inaudible. Check to see if your TV volume is set to low or mute. If it’s muted, push the mute button and use your Roku remote control to adjust the volume to an audible level.

Solution 7: Make sure your speakers are on

If you have external speakers attached to the Roku stream bar or are utilizing the in-built TV speakers, be sure you enable them. Otherwise, there will be no sound. To enable the speakers, follow the instructions below.

Make sure speakers are on
  • On your Roku remote, press the Home button. 
  • Navigate to Settings > Audio > Speakers and turn them on.

While streaming media, you will now hear audio.

Solution 8: Disable audio leveling

Roku’s audio leveling function automatically adjusts the audio levels. However, this function may occasionally cause no sound on Roku. As a result, you can disable it by utilizing the following method:

  • Play any movie or music.
  • Press the star (*) button on the Roku remote.
Disable audio leveling
  • Select Volume leveling from the sound settings menu.
Disable audio leveling
  • On the Roku remote, press the right arrow button until the option is turned off.

Check to see whether the sound problem has been resolved.

Solution 9: Turn off private listening

The private listening Roku function allows you to listen to TV sound using your headphones. You cannot listen to TV audio without headphones if you have enabled private listening. As a result, you must disable this capability, as indicated below:

  • Open the Roku mobile app on your mobile device.
  • Turn off private listening mode by clicking the headphones icon.

Solution 10: Check system updates

When an update or two is missed, most Roku devices stop working properly. You can directly check for updates and update the gadget as described below.

  • Press the Home button on your Roku remote.
  • Select Settings from the Roku home screen, then System > System Update.
  • Wait for the System to check for updates.

If an update is available, click Update Now.

Solution 11: Restart Roku TV

Restarting your Roku device is another way to resolve Roku audio difficulties. You may accomplish this by disconnecting the device from the power outlet for a minute and then plugging it back in. In contrast, the procedures below can also be used to restart your TCL TV.

  • Press the Home button on your Roku remote to access the Settings menu.
  • Then select System > System Restart > Restart.

Solution 12: Check if the sound issue is on one channel or all Roku channels

Attempt to play media from other Roku channels. If you cannot hear sound from any channels, the problem might be with your Roku device. 

If you can hear sounds on other channels, the current Roku channel may have an audio problem.

The channel can be uninstalled and reinstalled. Contact the app’s developer if the problem persists.

Solution 13: Disconnect and reconnect all cables, including the power cable

One of the most effective methods for resolving Roku sound issues is disconnecting and reconnecting wires. You must detach all wires, including the power and HDMI cables, then reconnect them and proceed as directed.

  • Navigate to the Settings menu.
  • Select Audio.
  • Set the Audio mode to Stereo.
  • Set HDMI to PCM-Stereo.

And you should now be able to hear sound while watching videos.

Solution 14: Check if your soundbar supports the surround sound format

Surrounding sound through HDMI or optical connections is only supported by a few Roku streaming sticks. Before watching a video, ensure your TV, AVR, or soundbar supports surround sound.

  • If they do not support surround sound, choose the Stereo mode from the Settings menu.
  • Then choose Audio.
  • Then select Digital Output Format.
  • And finally, choose Stereo.

Solution 15: Factory Reset your TV’s audio settings

If the wires and Roku device are in great working order, reset your Roku sound audio settings to resolve any remaining difficulties.

  • Navigate to Roku Settings.
  • Select System.
  • Then select Advanced system settings.
  • Select Reset TV audio/picture settings from the Factory Reset menu.
Factory Reset your TV’s audio settings

The audio settings will be reset as a result of this. You can then watch a video to see if the problem has been resolved.

Solution 16: Reset Roku Device

If none of the fixers work, your only alternative is to do a factory reset on your Roku device.

To do a factory reset on your Roku device from Device Settings, follow the instructions below:

  • To begin, use your Roku remote to press the Home button.
  • Please scroll up and down to find and pick the Settings menu.
  • Locate the System menu and then Advanced System Settings.
System menu
Select Advanced System Settings
  • Select Factory Reset Everything from the Factory Reset menu.
Factory reset roku
  • To complete the reset, follow the on-screen prompts.

You may also use the hardware reset button on the back or bottom of your Roku device to reset it. It can be in the shape of a tactile button, which you press with your finger, or a pinhole button, which requires using a paperclip.

To reset your Roku device, press and hold the reset button for 10 to 15 seconds. In most Roku devices, the indicator light will flash swiftly to signal a successful factory reset.

Solution 17: Troubleshoot the audio receiver

If you attempted all the procedures above, your Audio receiver, not the Roku device, is most likely to blame.

Troubleshoot the audio receiver

In such a scenario, you should double-check that all the components are turned on and that the audio input you’ve chosen is right.

Also, test the volume settings and make sure the audio receiver is not in mute mode.

Solution 18: Contact the Roku TV Manufacturer

Did you try all of the strategies described above but were unsuccessful? Not to worry, there is yet hope! You may contact Roku TV support through email or phone, and they will resolve your issue.

In the event of a manufacturing defect, your TCL Roku TV may be replaced.

Conclusion

Audio issues with Roku devices are fairly prevalent, but thankfully, they are relatively simple to resolve. In addition to the changes outlined in the preceding post, there are several easy remedies you may attempt, such as unplugging your Roku before connecting it back in.

Also, make sure you utilize the wall power adapter that came with the gadget to power it. Check your A/V receiver, TV, or soundbar with different audio inputs to ensure the problem is with the Roku device and not the audio-receiving device.

The solutions in the article are guaranteed to work. If these do not address your issue, it implies an internal problem with your Roku device, and the only way to remedy it is to contact Roku Customer Support.